Help us build compassionate, affordable tools for families of incarcerated loved ones.
Join the mission
At PrisonAssist.com, our work touches families on one of the hardest days of their lives. If you want to build technology and services that genuinely reduce stress, cost, and confusion for people with an incarcerated loved one, we would love to hear from you.
Very few roles let you end the week knowing your work helped a family get a loved one home, kept a parent and child connected, or saved someone money they badly needed.
We're hiring
Remote-friendly roles across content, growth, and engineering. Don't see a perfect fit? We still welcome general introductions — see how to apply.
Research and write plain-language guides on bail, mail, facility rules, and family resources. You turn confusing corrections policy into clear next steps — with named bylines and editorial review before anything goes live.
Apply for this roleOwn organic discovery: keyword research, content architecture, technical SEO, and performance reporting for a mission-driven YMYL site. You connect search intent to helpful guides — not clickbait.
Apply for this roleDistribute our guides and services across email, social, and partnerships. You translate complex incarceration topics into campaigns that reach families who need help — with empathy, not sensationalism.
Apply for this roleBuild accessible pages with Flask, Jinja, Bootstrap, and MySQL. Improve search, facility rosters, and service flows. A strong fit for early-career developers who care about real-world impact and clean, maintainable code.
Apply for this roleShip native iOS experiences for inmate search and family services. Swift/SwiftUI, API integration, and UX tuned for people under stress on mobile — fast lookup, clear next steps, trustworthy design.
Apply for this roleWhy work with us
Millions of Americans have a family member behind bars at some point, and the systems around them are fragmented, confusing, and expensive. We are building one trusted place to find an inmate and then help them — bail, mail, care packages, and lower-cost phone calls.
The people we serve are too often overlooked. We are looking for teammates who care about doing this work with empathy and rigor in equal measure. Learn more on our about page and meet the team.
What we value
Dignity first. Everyone we serve is someone's family. We never assume guilt — an arrest is not a conviction.
Honest by default. Plain costs, no buried fees, and we point to lower-cost options when they exist.
Built for real rules. Facility-by-facility details so families don't have to guess what gets mail through.
Bias toward helping. When someone is stuck, we find a way forward — measured by problems solved, not vanity metrics.
Our process
We aim to be clear about what comes next and respectful of your time.
A short call to learn about you, the role, and mutual fit — no trick questions.
A practical exercise or deep-dive that reflects the actual work — writing sample, technical task, or strategy brief.
Meet the people you would work with. Ask anything about how we operate day to day.
We tell you where you stand and try to give useful feedback. Strong candidates stay on our radar for future roles.
How we work
We favor focused, high-trust teams, direct communication, and a culture where it is safe to raise problems early. Because what we build affects people in vulnerable moments, we hold a high bar for quality, accuracy, and care — and we support each other in meeting it.
We are pragmatic and kind, allergic to ego, and quick to help a teammate who is stuck. Clear writing beats endless meetings; honesty beats spin — internally just as much as with our users.
Competitive pay and meaningful ownership of your work.
Do your best work without unnecessary bureaucracy.
Direct feedback and investment in your development.
Impact you can see in the families we help every week.
Who thrives here
Genuine care for the families we serve — patience and respect under pressure.
Small oversights can mean a rejected letter or missed release; accuracy matters here.
Ownership without waiting to be told; calm and kind when things get hard.
Willing to figure out the right answer when there is no playbook yet.
Email your résumé and a short note about what draws you to this work. Tell us which role interests you — or where you think you could make the biggest difference — and we'll take it from there.
Email [email protected]Use "Careers" in the subject line · We reply to every serious inquiry