Our perspective
Families of incarcerated people are too often an afterthought. We offer grounded context on what staying connected costs and what policy changes mean for ordinary households.
Press & Media
Resources for journalists and partners covering inmate services and the families they support.
For journalists & researchers
Covering incarceration through a family lens
PrisonAssist.com helps families find a recently arrested loved one and take action — bail, mail, care packages, discounted calls — from one trusted place. We combine a directory of inmate records with the services families need most, and we handle the facility rules that cause mail and packages to be rejected.
Learn more on our about page and meet the team behind the work.
Quick facts
- 50 facilities covered
- 29 states covered
- 4 core family services
- [email protected]
Story angles
Topics we can speak to
Our team can provide context, explanation, and on-the-record comment.
The hidden cost of staying in touch — calls, mail, and commissary adding up for families nationwide.
Why facility mail and package rules reject items, and what that means for families trying to help.
FCC prison and jail phone rate caps — what changed and what families still pay today.
How bail and bail bonds work — premiums, collateral, cash bail vs. bonds.
The presumption of innocence and responsible handling of public arrest records.
How fragmented jail systems leave loved ones navigating alone — and what one-stop platforms change.
Media contact
Working with us
We support accurate, humane reporting. We can offer interviews, plain-language explanations, and context from our experience helping families across 29 states. Note your deadline in your email so we can route your request quickly.
Email press deskAbout PrisonAssist
PrisonAssist.com is an all-in-one platform that helps families of recently arrested people find an incarcerated loved one and take action to help them. Through a single website, families can search a directory of arrest and inmate records and then post bail bonds, send letters and photos, ship facility-approved care packages, and set up discounted phone calls. By handling each facility's specific rules, PrisonAssist.com reduces rejected mail, hidden fees, and confusion.
Brand usage
Use "PrisonAssist.com" on first reference. Contact us for approved logo files and usage guidance — please do not alter our name or imply endorsement we have not given.
Press FAQ
We can speak to general trends and point to authoritative public sources (FCC, BJS). We protect user privacy and never share personal information without consent.
See also our editorial policy and about page.
Find your loved one and take the next step
Search 50 US jails and prisons, then post bail, send mail, ship a care package, or lower your call costs — all in one place.