Phone Calls, Video Visits, and Sending Money to Weld County North Jail

Maintaining contact with a loved one detained at Weld County North Jail Complex in Greeley, Colorado, requires setting up accounts with the jail's approved communication vendors. Weld County uses a combination of GTL (Global Tel Link) / ConnectNetwork for phone calls and GettingOut / GO Visit for video visits. Here is everything families need to know to get connected quickly.

Phone Calls: GTL / ConnectNetwork

Phone calls from Weld County North Jail are managed through Global Tel Link (GTL), operating through its consumer-facing platform ConnectNetwork. Inmates call out from jail phones — they cannot receive incoming calls. To receive calls from your loved one, you need to create an account and add funds.

Setting Up Your Account

1. Go to ConnectNetwork.com and create a free AdvancePay account
2. Register the phone number where you want to receive calls
3. Add funds to your account using a credit or debit card or by calling ConnectNetwork's support line
4. Make sure your phone number is on your loved one's approved call list — they add approved numbers through the jail's phone system

With an AdvancePay account, charges are deducted from your pre-loaded balance each time the inmate calls. This is generally the simplest arrangement because once funded, calls connect automatically.

Rates and Regulations

Per-minute rates for calls from Weld County Jail are set by the GTL contract with the county. Colorado limits what jails can charge for inmate phone calls, though rates still vary by call type (local vs. in-state vs. out-of-state). All calls are monitored and recorded except calls to attorneys, which are privileged. Calls may be cut off if your account balance runs low, so keep it funded if you expect regular calls.

Video Visits: GettingOut / GO Visit

For remote video visits — a particularly valuable option for family members who live far from Greeley or cannot travel to the facility — Weld County North Jail uses GettingOut.com and the GO Visit mobile app.

How to Set Up Video Visits

1. Create a free account at GettingOut.com or download the GO Visit app on your smartphone or tablet
2. Register and set up your video visit account with ConnectNetwork (GettingOut and ConnectNetwork are linked platforms under GTL)
3. Fund your Video Visit account with a credit or debit card
4. The inmate initiates the video call from the jail's video visitation stations — you do not initiate the call on your end
5. Log into GettingOut before your scheduled visit time so you are ready when the inmate calls

Video visits are scheduled in advance and follow the facility's video visit schedule. Check GettingOut.com or the GO Visit app for available time slots. Video visits are a useful supplement to in-person visiting, particularly for children or elderly family members for whom traveling to Greeley may not be practical.

Sending Money to the Inmate Trust Account

Inmates use their trust and commissary account to purchase food supplements, hygiene items, stamps, and phone time at the jail. You can fund this account through ConnectNetwork/GTL:

By Phone

The fastest and most accessible option: call 1 (866) 516-0115. This line operates 24 hours a day, 7 days a week, with bilingual operators available. You provide payment information over the phone and specify the inmate's name and booking number.

Online

Go to ConnectNetwork.com, log into your account, navigate to the deposit section, and transfer funds to the inmate's trust account. You will need the inmate's full name and booking number to ensure funds go to the correct account.

Processing Time

Deposits to the inmate trust and commissary account at Weld County may take up to 72 hours to become active and available for the inmate to spend. If you are making a deposit so your loved one can make a phone call or purchase commissary items for a specific day, plan ahead and deposit at least three days in advance.

In-Person Visitation at Weld County North Jail

In-person visits at Weld County North Jail are subject to the facility's current visiting schedule, which can vary based on facility capacity and operational needs. To confirm current visiting hours and procedures:

• Visit the Weld County Sheriff's website: weldsheriff.com/Divisions/Jail
• Call the facility: (970) 356-4015

In-person visitors must be on the approved visitor list (the inmate adds approved visitors through the jail's system). Bring valid government-issued photo ID. The facility enforces a dress code — avoid corrections officer-style clothing and camouflage. Leave your phone and personal items in your vehicle before entering.

Mail and Letters

Sending physical mail to someone at Weld County North Jail uses this address:

[Inmate Full Legal Name] [Booking Number]
Weld County North Jail Complex
2110 "O" Street
Greeley, CO 80631

All inmate mail (except privileged legal mail) is opened and inspected. Do not include anything other than paper and a standard envelope — no staples, paper clips, glitter, stickers attached to the letter, or items that could be removed from the envelope. Greeting cards are generally permitted but confirm with the facility. Include the inmate's booking number on all mail to ensure correct routing.

Practical Tips for Staying Connected

• Set up ConnectNetwork first. Phone contact is usually the fastest way to communicate with someone newly booked, so get your AdvancePay account funded as soon as you know they are at Weld County Jail.
• Keep funds topped up. Running out of account balance at an unexpected moment means missed calls. Set a calendar reminder to check your balance weekly.
• Use video visits for children. The GO Visit app makes it possible for children to see a parent face-to-face without traveling to the facility, which can reduce the emotional toll of separation.
• Plan money deposits 72 hours ahead of when they are needed, given the processing delay.