FCI Butner Low Family Guide: How to Visit, Call, Send Money, and Stay Connected

Navigating the federal Bureau of Prisons communication and visiting system is different from state prison systems. Federal facilities use their own BOP-specific platforms rather than JPay, GTL, or Securus. Here is a complete guide for families of people at FCI Butner Low in Butner, North Carolina.

Finding Your Loved One: BOP Inmate Locator

The Bureau of Prisons provides a free public inmate locator at bop.gov/inmateloc. Search by name or BOP Register Number. The search returns current facility, projected release date, and basic sentence information. For newly sentenced federal inmates, it can take one to two weeks after sentencing for the system to reflect a permanent assignment — new federal inmates typically go to a BOP receiving facility first.

Phone Calls: CorrTel / BOP Phone

Federal inmates at FCI Butner Low use the BOP's telephone system, administered through Global Tel Link (GTL) / ConnectNetwork in most BOP facilities. To receive calls:

1. Create a free account at ConnectNetwork.com
2. Register the phone number where you want to receive calls
3. Fund the account
4. Make sure your number is on the inmate's approved call list (set by submitting a call list through the unit officer)

Federal inmates cannot receive incoming calls — they call out only. All calls except attorney-client calls are monitored and recorded.

Electronic Messaging: CORRLINKS

Federal inmates use CORRLINKS (corrlinks.com) for email-like electronic messaging — a BOP-specific platform not used by state prisons. To receive messages from a federal inmate:

1. The inmate must initiate a CORRLINKS invitation to your email address from their unit computer
2. You receive an invitation email from CORRLINKS — click the link to accept
3. Create a free CORRLINKS account to send and receive messages

CORRLINKS messages are monitored and are not confidential. They are a cost-effective way to maintain contact when phone rates are a concern.

Sending Money: TRUFACS / MoneyGram

Federal inmate trust fund deposits use the BOP's TRUFACS system. Funds can be deposited via:

• Online: At pay.gov (search "BOP Trust Fund Deposit") — use the inmate's BOP Register Number
• MoneyGram: In person at a MoneyGram agent location, using BOP's MoneyGram receive code 7932 and the inmate's full name and Register Number
• Cashier's check or money order: Made payable to "Federal Bureau of Prisons" and mailed to the BOP lockbox with the inmate's name and Register Number

Allow several business days for funds to process and appear in the inmate's account.

Visiting FCI Butner Low

Federal prison visits require advance registration in the BOP Visiting Room system:

• The inmate submits your name for the approved visitor list through their unit officer
• The facility conducts a background check — some disqualifying factors include prior convictions
• Valid government-issued photo ID required at every visit
• Dress code enforced — no khaki or tan clothing (inmate uniform color), no camouflage, no revealing clothing
• Visiting hours at FCI Butner Low: check the current schedule at bop.gov/locations/institutions/buf/ or call (919) 575-4541

Mail

Mail to FCI Butner Low inmates:

[Inmate Full Legal Name] [BOP Register Number]
FCI Butner Low
P.O. Box 999
Butner, NC 27509

All mail except attorney mail is opened and screened. Some BOP facilities have moved to digitized mail scanning — confirm current policy at (919) 575-4541.

FCI Butner Low: Old NC Highway 75, Butner, NC 27509. Phone: (919) 575-4541. BOP website: bop.gov. Inmate locator: bop.gov/inmateloc.

Further reading for families

For practical guidance on supporting your loved one, see our step-by-step guides on how to bail someone out of jail, how to write a letter to an inmate, and why inmate phone calls are so expensive — and what families can do to reduce those costs.

Many of these services are run by private companies. See how the main providers work, including fees and how to sign up: Securus, ViaPath (GTL), JPay, Access Corrections, CorrLinks, GettingOut. For every phone, video, money, mail, and care-package company, browse our full inmate service provider directory.