Securus Technologies
Aventiv Technologies
One of the two largest prison-telecom companies. Here's what Securus runs, what it costs under the new FCC caps, and how to set up an account.
8 min read
Inmate Service Providers: The Complete Directory
The companies behind jail and prison phone calls, video visits, money transfers, email, and care packages — what each one does, what it costs, and how to use it.
When someone you love is arrested, you quickly run into a wall of unfamiliar company names — Securus, ViaPath, JPay, Keefe, CorrLinks. These are the private vendors that correctional facilities contract with to run almost every way you can stay in touch with or support an inmate. This directory explains who's who across 15 of the most common providers, grouped by what they do.
Two things are worth knowing up front. First, you usually don't get to choose the provider — each facility picks one company per service, so which platform you use depends entirely on where your loved one is held. Second, prices changed significantly in 2026: under the FCC's Martha Wright-Reed rules, new per-minute rate caps and a ban on facility "site commissions" took effect on April 6, 2026, lowering the cost of calls nationwide. You can read the background in our guide on why inmate phone calls are so expensive.
Phone & Video Call Providers
The telecom companies facilities contract with to carry inmate phone calls and run remote video visitation.
ViaPath Technologies (GTL)
Privately held (formerly Global Tel*Link / GTL)
The company formerly called GTL. How ViaPath's ConnectNetwork and GettingOut platforms work, and what they cost your family.
8 min read
ICSolutions
TKC Holdings
A TKC Holdings company behind 'The Visitor' video visitation. How to register, schedule, and fund a visit.
7 min read
NCIC Inmate Communications
Network Communications International Corp. (NCIC)
A Texas-based provider known for lower county-jail call rates. What NCIC charges and how to open a prepaid account.
6 min read
Pay Tel Communications
Pay Tel Communications, Inc.
A jail-focused provider behind the Pay Tel Connect app and inteleVISIT. How to set up an account and stay connected.
6 min read
HomeWAV
HomeWAV, LLC
An inmate-initiated video platform — your loved one starts the call when you're online. How to set it up and what it costs.
6 min read
Money Transfer & Deposit Providers
Platforms that let you put money on an inmate's books — funding commissary, phone, and trust accounts.
JPay
Securus Technologies / Aventiv
A Securus company used in 30+ states for money transfers and e-mail. How JPay's deposits and stamps work.
7 min read
Access Corrections
Keefe Group
The Keefe Group's deposit and messaging platform. How to put money on an inmate's books and send Secure Mail.
6 min read
ConnectNetwork (ViaPath)
ViaPath Technologies (formerly GTL)
ViaPath's money platform. Trust deposits, AdvancePay phone funding, and PIN debit — which account does what.
6 min read
TouchPay
TouchPay Holdings / GTL Financial Services (ViaPath)
The ViaPath money-order and kiosk deposit brand. How to send funds and where to mail a money order.
5 min read
Email & Messaging Providers
Electronic-messaging systems that deliver e-mails, photos, and e-cards to an incarcerated person.
CorrLinks
Advanced Technologies Group (a Keefe Group company)
The portal for emailing a federal (BOP) inmate through TRULINCS. How the invitation, registration, and monitoring work.
7 min read
GettingOut (ViaPath)
ViaPath Technologies (formerly GTL)
ViaPath's tablet-messaging app for texts, photos, video clips, and video visits. How to get started.
6 min read
Commissary & Care-Package Vendors
Approved retailers that ship facility-compliant food, hygiene, and clothing packages directly to inmates.
Access Securepak
Keefe Group
The Keefe Group's package program at accesscatalog.com. How to send facility-approved food, hygiene, and clothing.
6 min read
Union Supply Direct
Union Supply Group, Inc.
One of the largest inmate-package suppliers, serving many state DOCs. How to order and what's allowed.
5 min read
Walkenhorst's
Walkenhorst's
A long-running nationwide care-package vendor. How to find your facility's program and place an order.
5 min read
A simpler way to stay connected
You don't have to navigate every provider alone. We help families post bail, send letters and care packages, and lower the cost of calls — matched to your loved one's facility and its providers.
See our servicesFind your loved one and take the next step
Search 50 US jails and prisons, then post bail, send mail, ship a care package, or lower your call costs — all in one place.