When a family member is booked into the Volusia County detention system, the first challenge is figuring out exactly where they are — because Volusia County operates multiple facilities — and then establishing the communication channels that will sustain your relationship during their detention. Here is a complete, practical guide.
Locating an Inmate in the Volusia County System
The Volusia County Sheriff's Office maintains an online arrest and inmate search tool at volusiasheriff.gov. The Sheriff's website posts a Daily Arrests Report that lists recently booked individuals, their charges, and bail status. You can also search by name for current inmates.
For questions not answered by the online tool — including cases where someone was recently booked and may not yet appear in the system — contact:
- Volusia County Correctional Facility: (386) 254-1565 — for sentenced and transferred inmates
- Branch Jail Booking Office: Open 24/7 for newly booked individuals and pretrial detainees
Phone Calls: GTL / ConnectNetwork
Both Volusia County facilities use GTL (Global Tel Link), accessible through its family-facing platform ConnectNetwork. To receive calls from your loved one:
- Go to ConnectNetwork.com and create a free account
- Register the phone number where you want to receive calls
- Add funds to your AdvancePay account using a credit or debit card
- Confirm that your phone number is on the inmate's approved call list — they add numbers through the facility's phone system
Inmates call out; they cannot receive incoming calls. All calls are monitored and recorded. Per-minute rates are set by Volusia County's contract with GTL.
Sending Money
Trust account deposits for Volusia County inmates go through GTL / ConnectNetwork. You can deposit funds:
- Online: ConnectNetwork.com — navigate to "Inmate Trust Account" deposits
- By phone: Call GTL's deposit line (available through ConnectNetwork.com's contact page)
- Lobby kiosk: Available at the facility for in-person deposits using cash or card
Funds go toward commissary purchases (food, hygiene items, stamps) and phone time.
Sending Mail
Mail letters to the inmate's facility using this format:
[Inmate Full Legal Name] [Booking Number] Volusia County Correctional Facility 1354 North Indian Lake Road Daytona Beach, FL 32120
All incoming mail except privileged legal mail is opened and inspected. Use standard envelopes and plain paper. Include the booking number on the envelope to ensure correct delivery.
What to Do If Your Loved One Has a Medical Emergency
If you believe your loved one is experiencing a medical emergency inside the facility — including a mental health crisis, withdrawal symptoms, or a serious physical condition — call (386) 254-1565 and ask to be connected to the medical unit or the shift supervisor. For life-threatening emergencies, you can also call 911 and explain that a family member in Volusia County Jail is in a medical emergency — emergency services can contact the facility directly.
Visiting the Facility
The Correctional Facility is located at 1354 North Indian Lake Road, Daytona Beach, FL 32120 — off U.S. 92, approximately four miles west of the I-95 interchange. There is parking on site. Call (386) 254-1565 in advance to confirm current visiting hours, as hours can change. Bring valid government-issued photo ID. Leave phones, bags, and all personal items in your vehicle before entering.
Legal Visits
Attorney visits are treated differently from family visits: they are privileged, not monitored, and are typically available without prior scheduling. If your loved one's attorney needs to visit, the attorney should contact the facility at (386) 254-1565 to coordinate access. Attorney phone calls from inside the facility are also not recorded and are protected under attorney-client privilege.
Volusia County Sheriff's Office website: volusiasheriff.gov. Corrections division: volusia.org/corrections.
Many of these services are run by private companies. See how the main providers work, including fees and how to sign up: Securus, ViaPath (GTL), JPay, Access Corrections, CorrLinks, GettingOut. For every phone, video, money, mail, and care-package company, browse our full inmate service provider directory.